FAQS
App Overview
What types of ambient music and meditations are available in the app?
Our app library is constantly growing and evolving as we invite new collaborators into the ØTHERS ecosystem. We feature carefully curated original content by artists, teachers and facilitators who connect with our ethos and vision.
Ambient music playlists are composed to specific briefs and are designed to evoke specific states of mind in listeners.
Meditations draw from diverse traditions and practices, and range from short introductory practices to longer explorations in consciousness.
Are the breathwork practices suitable for beginners?
Breathwork practices range from beginner to intermediate and advanced levels.
Should I do breathwork practices?
Breathwork practices can be intense, and in general should also be avoided by pregnant and menstruating women and people with serious health problems.
if you have any doubts, you should contact a medical professional before undertaking a practice.
How often is the content on the app updated?
We are constantly working on new material and adding it to the library. Expect new releases every month.
Is the app compatible with all smartphones and tablets?
Our app is compatible with devices running at least iOS 13.4 and Android 8.
Functional Fragrance Overview
What is a functional fragrance, and how does it enhance wellbeing?
A functional fragrance is a carefully crafted scent designed to do more than just smell good; it aims to evoke specific psychological or physiological responses that promote well-being.
By leveraging the principles of aromatherapy and the science of olfaction (the sense of smell), functional fragrances can influence mood, reduce stress, improve focus, and enhance relaxation.
How do I use ØTHERS functional fragrances?
ØTHERS functional fragrances are safe to spray in the air, on fabric and on skin. You can wear them like perfumes, or spray them before activities to create richly immersive and intentional environments.
What else can they be used for?
Functional fragrances can be used to enhance rituals, including breathwork, meditation, yoga, and other practices. Simply spray before you start, and top up throughout as required.
Try them in combination with the ØTHERS app for a unique, dual sensory experience.
What are scent-sound rituals?
Scientific studies show that stimulating multiple senses at the same time produces more powerful and lasting changes in consciousness than if only one sense was stimulated. With this in mind, we designed the ØTHERS app and functional fragrances to be used together.
Try combining Sound Rituals or Ponder in the ØTHERS app with our functional fragrances for uniquely immersive mind-body experiences.
Can the functional fragrance and the app be used independently?
Yes. Our aim is to provide a variety of digital and physical tools that can be used independently or together depending on context.
Ingredients and Safety
What ingredients are used in the functional fragrances?
Primary ingredients in Mystic Zingaro include White Cedar, Green Canopy, Cut Grass, Green Tea, Frankincense, Tree Bark, Wild Mushroom, Worn Leather, Cinnamon, Nutmeg, Toasted Woods, Palmarosa, Warm Resin, Hinoki Wood, Vetiver, Palo Santo, Smoked Amber, Earthen Patchouli, and Sandalwood. It also features Cedarwood, Olibanum, Palmarosa, Bergamot, Vetiver, and Hay extract essential oils.
Primary ingredients in Red Skies include Orange Blossom, Baie Rose, Ozonic Pink Peppercorn, Neroli, Red Mandarin Zest, Green Jasmin, Carrot Seed, Sap, Earthen Iris, Fresh Spice, Patchouli, Oakmoss, Red Resin, Cedar Leaf, along with Patchouli oil, Mandarin oil, Black Pepper oil, Carrot seed oil, and Pink peppercorn extract.
Are there any allergens or synthetic compounds in the functional fragrance?
Fragrances contain compounds including limonene, geraniol, linalool, citral, benzyl benzoate, and farnesol, which are known allergens.
These components are naturally present in essential oils and can cause allergic reactions in sensitive individuals.
Allergy sufferers should carefully consult the ingredients list before purchasing.
Is the functional fragrance suitable for people with sensitive skin?
Caution is advised for people with sensitive skin. Although the products are designed to be organic and vegan, the potential for skin sensitivity or allergic reactions exists, particularly for those prone to reactions from essential oils or fragrances.
Purchasing Information
Where can I purchase the functional fragrance and how do I subscribe to the app?
You can purchase the functional fragrances here and download the app here for Apple and here for Google Play.
Functional fragrances come with 6 months free trial for the app. Instructions for access are included in the packaging.
Are there any trial versions or samples available?
Functional fragrance samples can be purchased here.
The app comes with a 3 day free trial, after which you will have the opportunity to purchase a full subscription.
What are the subscription options and prices for the app?
The ØTHERS app costs £5.99 per month or £29.99 annually.
Customer Support
What should I do if I have an allergic reaction to the functional fragrance?
Treat this as any other emergency allergic reaction and immediately contact a health service provider.
Who can I contact for technical support with the app?
You can address all queries to support@others.co
What is the return policy for the functional fragrance?
Any unopened product can be returned and fully refunded within 30 days of your order.
Please note, any purchases made through the Shopify App are non-refundable.
Any opened or used products that you are not completely satisfied with can be returned for an exchange within 30 days of your order.
To return any products, please email info@others.co and state your order number and postcode. We will cover the cost of your return postage together with your product once we receive the order back at our warehouse. Your refund will be added to the card you placed your order with.
Our returns address is:
The Well Life Company,
Unit 1H Barlow Way Business Centre,
9 Barlow Way
Fairview Industrial Park,
RAINHAM, RM13 8BT
Please note that if 30 days or more have passed since your order we are unable to issue a refund.
Sustainability and Ethical Practices
Does the brand engage in any sustainability or ethical sourcing practices?
All fragrances are created in collaboration with world leading fragrance producer Givaudan. They use organic base formulas, and non-GMO and vegan ingredients.
Read more about Givaudan’s sustainability practices here.
https://www.givaudan.com/sustainability/sustainable-business
Community and Feedback
How can I provide feedback on the fragrance or the app?
Contact us at support@others.co or drop us a line on Instagram.
Are there any community forums or user groups where I can share experiences or get tips?
For now, we are based on Instagram, where we provide information, tips and engage with customers. We also publish a regular newsletter with updates and offers.
Does the brand organize any events or workshops related to sensory experience or wellbeing?
Watch this space! We are an early stage startup with our roots in electronic music culture and we can't wait to move into running live events. Expect to see world leading musicians in collaboration with internationally renowned philosophers and practitioners in stunning venues soon. Stay tuned.