Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

Supplements

Focus+ is our nootropic supplement designed to support sustained mental clarity, cognitive endurance, and calm energy built for deep work days, not spikes and crashes.

Reset+ is our evening adaptogenic supplement designed to support downshifting helping your nervous system move from “on” to “off” so you can rest, recover, and wake up clearer.

A nootropic is a compound that supports cognitive performance, including focus, memory, mental clarity, and sustained attention.

Some nootropics work by supporting key neurotransmitters, others by improving blood flow to the brain or protecting neurons from stress.

In simple terms: they’re designed to help you think more clearly and stay mentally steady, without the sharp spike-and-crash effect of typical stimulants.

Focus+ includes ingredients commonly referred to as nootropics because they’ve been studied for their ability to support attention and calm energy.

An adaptogen is a natural compound -  often derived from herbs or mushrooms that helps the body adapt to stress.

Rather than stimulating or sedating, adaptogens work more gradually to support balance in the nervous system and stress response.

Think of them less like an on/off switch and more like a regulator.

Reset+ includes ingredients considered adaptogenic because they’ve been studied for their role in supporting resilience, recovery, and a calmer mind.

Focus+ includes Lion’s Mane, Rhodiola Rosea, L-Tyrosine, natural caffeine, Bacopa Monnieri, and L-Theanine - chosen to support clarity, stamina, and smooth focus.

Reset+ includes Magnesium L-Threonate, Magnesium Glycinate, Apigenin, Ashwagandha, Kanna, and L-Theanine - chosen to support relaxation, recovery, and a quieter mind.

Most people take Focus+ earlier in the day, ideally with breakfast, when they want sharper attention and steadier energy. For exact timing and serving size, always follow the instructions on your label.

Most people take Reset+ in the evening, ideally 1-2 hour before as part of a wind-down routine. For exact timing and serving size, always follow the instructions on your label.

Yes, they’re designed as a morning + evening pairing (Focus+ to mobilise, Reset+ to downshift). If you’re sensitive to caffeine or new to nootropics/adaptogens, start slowly and assess how you feel.

Focus+ is for people who want sustained mental clarity without relying on harsh stimulants. It is for deep work days, long creative sessions, and anyone looking to support cognitive endurance and calm energy. If you want to stay engaged without the spike and crash, Focus+ is designed for that rhythm.

Reset+ is for anyone who struggles to switch off. It is for busy minds at night, overstimulated nervous systems, and people who want to recover properly. If your body feels tired but your mind keeps running, Reset+ supports a smoother transition into rest.

Focus+ is listed as Vegan and Non-GMO, and also notes no artificial colours. (If you want, I can also pull the same exact confirmations for Reset+ and mirror the wording.)

If you’re pregnant, breastfeeding, under 18, have a medical condition, or take prescription medication, check with a clinician before use - especially with ingredients like adaptogens and magnesium forms.

Yes both Focus+ and Reset+ shows a “Subscribe and Save” option and can also be bought together as part of our duo pack, saving you 30-50% (auto-renews; skip/cancel anytime), with a monthly delivery discount shown on-page.

Mood Fragrances

Unlike regular perfume, our functional fragrances are purpose built to influence mood states. They are designed using neuroscience principles and tested with tools like EEG and physiological monitoring. They are crafted not just to smell beautiful, but to support focus, calm, and emotional state through scent.

You can use the fragrance as a standalone product, but for optimal results, apply to pulse points, inhale the scent intentionally, and pair it with a sound journey from the app. The scent and sound combination creates a dual sensory ritual that helps shift your mood, whether you are tuning in to focus or tuning out to relax.

Red Skies is for anyone who wants to enter a state of deep, steady focus. It is for creatives, founders, students, and thinkers who need clarity without chaos. If you want to feel sharp but grounded, energised but not overstimulated, Red Skies was built for that space. And of course, for someone who wants to smell divine all day!

Mystic Zingaro is for those who need to soften. It is for evenings, for moments of overwhelm, for anyone carrying too much mental noise. If you want to feel calm without feeling dulled, and relaxed without switching off completely, this fragrance supports that downshift. And of course, for someone who wants to smell magnificent all day!

The app is your digital resilience hub, with ambient soundscapes, meditation, breathwork, sleep tools, and immersive philosophical experiences designed to elevate your daily mood, presence, and focus.

Yes. 50ml fragrances come with 6 months app access. Smaller trial sizes include a free app trial so you can explore the experience.

The library includes:

Daily rituals
Ambient sound journeys
Breathwork practices
Meditations
Sleep journeys
Ponder narratives

We combine validated neuroscience approaches, including EEG tracking and research on olfactory impact, with curated sound experiences. Scent engages the limbic system, the emotional centre of the brain, while sound alters brainwave activity and nervous system state. Together, they create measurable shifts in mood.

Yes. We use scientific methods, including physiological monitoring and brainwave response data, to understand how our fragrances and sound experiences influence focus, calm, relaxation, and stress responses. See our science page for our study results. 

Primary ingredients in Mystic Zingaro include White Cedar, Green Canopy, Cut Grass, Green Tea, Frankincense, Tree Bark, Wild Mushroom, Worn Leather, Cinnamon, Nutmeg, Toasted Woods, Palmarosa, Warm Resin, Hinoki Wood, Vetiver, Palo Santo, Smoked Amber, Earthen Patchouli, and Sandalwood. It also features Cedarwood, Olibanum, Palmarosa, Bergamot, Vetiver, and Hay extract essential oils.

Primary ingredients in Red Skies include Orange Blossom, Baie Rose, Ozonic Pink Peppercorn, Neroli, Red Mandarin Zest, Green Jasmin, Carrot Seed, Sap, Earthen Iris, Fresh Spice, Patchouli, Oakmoss, Red Resin, Cedar Leaf, along with Patchouli oil, Mandarin oil, Black Pepper oil, Carrot seed oil, and Pink peppercorn extract.

Fragrances contain compounds including limonene, geraniol, linalool, citral, benzyl benzoate, and farnesol, which are known allergens.

These components are naturally present in essential oils and can cause allergic reactions in sensitive individuals.

Allergy sufferers should carefully consult the ingredients list before purchasing.

Caution is advised for people with sensitive skin. Although the products are designed to be organic and vegan, the potential for skin sensitivity or allergic reactions exists, particularly for those prone to reactions from essential oils or fragrances.

App Overview

Our app features carefully curated original content by artists, teachers and facilitators who connect with our ethos and vision.

Ambient music playlists are composed to specific briefs and are designed to evoke specific states of mind in listeners.

Meditations and breathwork draw from diverse traditions and practices, and range from short introductory practices to longer explorations.

Breathwork practices can be intense, and in general should also be avoided by pregnant and menstruating women and people with serious health problems.

If you have any doubts, you should contact a medical professional before undertaking a practice.

Our app is compatible with devices running at least iOS 13.4 and Android 8.

Yes! Mood fragrances come with 6 months free app access. Follow the instructions on the box to activate.

Supplements come with 2 months free app access. Scan the QR code on the bottle to activate.

You can download the app here for Apple and here for Google Play.

The app comes with a week free trial, and then costs £8.99 per month or £39.99 per year.

Returns and Refunds

As part of our commitment to you, our straightforward returns policy ensures that if for any reason you are not entirely happy with your purchase we will put it right.

Any unopened product can be returned and fully refunded within 30 days of your order.

Any opened or used products that you are not completely satisfied with can be returned for an exchange within 30 days of your order.

If the ØTHERS App tool has been used, then purchases are non-refundable.

To return products, please email contact@others.co and state your order number and postcode. We will cover the cost of your return postage together with your product once we receive the order back at our warehouse.  Your refund will be added to the card you placed your order with.

Our returns address is:

Others

Lydwicke Lodge

Hayes Lane

Slinfold

W Sussex

RH13 0RF

Please note that if 30 days or more have passed since your order we are unable to issue a refund.

Sustainability

All fragrances are created in collaboration with world leading fragrance producer Givaudan. They use organic base formulas, and non-GMO and vegan ingredients.

Read more about Givaudan’s sustainability practices here.

https://www.givaudan.com/sustainability/sustainable-business

Community and Feedback

Contact us at support@others.co or drop us a line on Instagram.

For now, we are based on Instagram, where we provide information, tips and engage with customers. We also publish a regular newsletter with updates and offers.